Returns & Exchanges

At The Yellow Bird, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unused items. If your order isn't quite right, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging and include all tags and documentation to ensure your return is eligible for processing.

3

Label and Ship

Print the prepaid shipping label provided through our portal, attach it securely to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your returned items, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing